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Access Health and Community is an approved vaccination provider for the COVID-19 vaccines.

Access Health and Community is pleased to advise that we are an approved vaccination provider for the AstraZeneca COVID-19 vaccines.

Call 1800 575 075 (free call*) to book your COVID-19 vaccination appointments at AccessHC.

This hotline is only for those who want to make a booking for the COVID-19 vaccination; for all other enquiries contact AccessHC on (03) 9810 3000.

Please note: There may be longer than normal wait times on our phone lines because of increased call volumes. We are still taking COVID-19 vaccination bookings and will answer as soon as possible.

Vaccinations are available at Access Health and Community Hawthorn and Richmond medical practices.

Steps to get a COVID-19 vaccination

Check your eligibility. COVID-19 vaccines are being rolled out to people in phases, with those most at risk receiving their vaccinations first. Access Health and Community is currently able to offer vaccinations to eligible people who are aged 50 and above.
Follow the steps below to check your eligibility and prepare for your vaccination.
When it is your turn to get vaccinated, you can call us on 1800 575 075 to book your appointments to get your first and second doses of the vaccine.

When you call 1800 575 075, you will be speaking with a trained receptionist. If you have any questions about COVID-19 vaccination, please speak to your regular GP or visit the Australian Government COVID-19 website.

*Calls to 1800 phone numbers are generally free to make. Check with your mobile provider if you’re not sure.

Call 1800 575 075 to book your COVID-19 vaccination at AccessHC.

Preparing for your vaccination

Step 1: Medicare requirements

Before your vaccination appointment, you should make sure your details are up to date with Medicare.

If you don’t have your account set up, you can:

Enrol in Medicare, if you’re not already enrolled.
Set up your Medicare online account if you’re enrolled in Medicare, but don’t have Medicare linked to myGov.
Get an Individual Health Identifier (IHI), if you’re not eligible for Medicare.

Step 2: Check your eligibility

COVID-19 vaccines are being rolled out to people in phases, with those most at risk receiving their vaccinations first.

The COVID-19 vaccination rollout has moved to phase 2a. This means that adults aged over 40 are eligible to receive their vaccination.

Please note: Access Health and Community is currently providing AstraZeneca vaccinations to eligible people who are aged 50 and above.

The following people are also eligible in phases 1a and 1b:

people aged 70 and over
Aboriginal and Torres Strait Islander people aged 55 and over
people with underlying health conditions
critical and high-risk workers currently employed
healthcare workers currently employed
household contacts of quarantine and border workers.

You can call us on 1800 575 075 to check that you’re eligible and book your appointments.

Step 3: Read the relevant vaccine information and consent forms

It’s important that you read important information about the COVID-19 vaccine and discuss any concerns with your regular doctor before your vaccination appointment.

COVID-19 vaccination patient information sheets

COVID-19 vaccination consent form

Read the Access Health and Community COVID-19 vaccination consent form. Please print and complete in advance (if possible).
Read the Australian Government consent form: Consent form for COVID-19 vaccination

Information in other languages

Information about COVID-19 vaccines has been translated into multiple languages:

لقاحات كوفيد-19 Arabic – العربية
COVID-19疫苗 Chinese, Simplified – 简体中文
واکسینهای COVID-19 Dari – دری
Εμβόλια κατά της νόσου COVID-19 Greek – Ελληνικά
Vaccini per il COVID-19 Italian – Italiano
Vắc-xin COVID-19 Vietnamese – Tiếng Việt
Find information in other languages

Information for new patients

Patients attending our medical practice for the first time will need to complete a patient registration form.

Please bring a summary of your medical history from your regular GP to your appointment.

Step 4: Book your appointment

When it is your turn to get vaccinated, you can call Access Health and Community COVID-19 vaccination hotline on 1800 575 075 to book your appointments to get your first and second doses of the vaccine.

Vaccinations are currently being offered at Access Health and Community Hawthorn and Richmond.

Step 5: Attend your appointment

Please do not come to your vaccination appointment:

if you are feeling unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
if you are waiting for COVID-19 test results, or have tested positive for COVID-19
if you are a close contact of someone with COVID-19, or
if you are in quarantine.

If you have had another vaccine in the 14 days before your COVID-19 vaccine appointment, please let us know as we may need to reschedule your appointment.

If you cannot make it to your vaccination appointment, please contact us to arrange a new appointment.

Step 6: After your appointment

After receiving any vaccine, you may experience minor side effects. Most side effects are mild and last no more than a few days.

Common reactions to COVID-19 vaccinations include:

a sore arm
headache
low level fever
muscle pain
chills
tiredness
joint pain.

You can use the COVID-19 vaccine side effects symptom checker if you have concerns about any symptoms after your vaccine. The checker is also available through the National Coronavirus Helpline, 1800 020 080, 24 hours a day.

Read the Access Health and Community fact sheet: What to expect after your COVID-19 vaccination

Before and after your COVID-19 vaccination, it is important that you continue to protect those around you by:

washing your hands regularly with soap and water
keeping 1.5m from others
making sure the COVIDSafe app is active on your phone
staying informed about local restrictions.