COVID-19 vaccination clinic
Access Health and Community is an approved vaccination provider for the COVID-19 vaccines.
UPDATE 27/9/21: Pfizer vaccine appointments are available at Richmond and Hawthorn medical practices this week and next week.
Access Health and Community is an approved vaccination provider for the Pfizer and AstraZeneca COVID-19 vaccines.
Call 1800 575 075(free call*) for COVID-19 vaccination questions or to book your COVID-19 vaccination appointments at AccessHC.
How to get your COVID-19 vaccination
- Pfizer vaccine for people aged 12 – 59 years old.
- AstraZeneca vaccine for people aged over 18 years. If you’re aged between 18-59 and would like to get the AstraZeneca vaccine, book a consult with one of our GPs to discuss your medical history and the risks and benefits.
2. Follow the steps below to check your eligibility and prepare for your vaccination.
3. When you’re ready to get vaccinated, call 1800 575 075 to book your appointments to get your first and second doses of the vaccine.
Do you have questions about COVID-19 vaccination?
When you call 1800 575 075, you will be speaking with a trained receptionist. If you have questions about COVID-19 vaccination and your health, please speak to your regular GP or visit the Australian Government COVID-19 website.
*Please note: Calls to 1800 phone numbers are generally free to make. Check with your mobile provider if you’re not sure.
This hotline is only for COVID-19 vaccination; for all other enquiries contact AccessHC on (03) 9810 3000.
There may be longer than normal wait times on our phone lines because of increased call volumes. We are still taking COVID-19 vaccination bookings and will answer as soon as possible.
Call 1800 575 075 for questions or to book your COVID-19 vaccination at AccessHC.
Preparing for your vaccination
Step 1: Medicare requirements
Before your vaccination appointment, you should make sure your details are up to date with Medicare.
If you don’t have your account set up, you can:
Step 2: Check your eligibility
Step 3: Read the relevant vaccine information and consent forms
It’s important that you read important information about the COVID-19 vaccine and discuss any concerns with your regular doctor before your vaccination appointment.
COVID-19 vaccination patient information sheets
- Read the patient fact sheet developed by the Australian Government Department of Health: Preparing for COVID-19 vaccination.
- Read the Australian Government fact sheet: COVID-19 vaccination – After your AstraZeneca vaccine
COVID-19 vaccination consent form
- Read the Access Health and Community COVID-19 vaccination consent form. Please print and complete in advance (if possible).
- Read the Australian Government consent form: Consent form for COVID-19 vaccination
Information in other languages
Information about COVID-19 vaccines has been translated into multiple languages:
- لقاحات كوفيد-19 Arabic – العربية
- COVID-19疫苗 Chinese, Simplified – 简体中文
- واکسینهای COVID-19 Dari – دری
- Εμβόλια κατά της νόσου COVID-19 Greek – Ελληνικά
- Vaccini per il COVID-19 Italian – Italiano
- Vắc-xin COVID-19 Vietnamese – Tiếng Việt
- Find information in other languages
Information for new patients
Patients attending our medical practice for the first time will need to complete a patient registration form.
Please bring a summary of your medical history from your regular GP to your appointment.
Step 4: Book your appointment
When you’re ready to get vaccinated, you can call Access Health and Community COVID-19 vaccination hotline on 1800 575 075 to book your appointments to get your first and second doses of the vaccine.
Vaccinations are currently being offered at Access Health and Community Hawthorn and Richmond.
Step 5: Attend your appointment
Please do not come to your vaccination appointment:
- if you are feeling unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
- if you are waiting for COVID-19 test results, or have tested positive for COVID-19
- if you are a close contact of someone with COVID-19
- if you have attended an exposure site; or
- if you are in quarantine.
If you have had another vaccine in the 7 days before your COVID-19 vaccine appointment, please let us know as we may need to reschedule your appointment.
If you cannot make it to your vaccination appointment, please contact us to arrange a new appointment.
Step 6: After your appointment
After receiving any vaccine, you may experience minor side effects. Most side effects are mild and last no more than a few days.
Common reactions to COVID-19 vaccinations include:
- a sore arm
- low level fever
- muscle pain
- joint pain.
You can use the COVID-19 vaccine side effects symptom checker if you have concerns about any symptoms after your vaccine. The checker is also available through the National Coronavirus Helpline, 1800 020 080, 24 hours a day.
Before and after your COVID-19 vaccination, it is important that you continue to protect those around you by:
- wearing a face mask when required
- washing your hands regularly with soap and water
- keeping 1.5m from others
- making sure the COVIDSafe app is active on your phone
- staying informed about local restrictions.