COVID-19 vaccination clinic
Access Health and Community is an approved vaccination provider for the COVID-19 vaccines.
Access Health and Community is an approved vaccination provider for the Pfizer COVID-19 vaccine.
Appointments for people aged 12 and above are available on Tuesdays from:
- 9.30am – 12.15pm
- 1.30pm – 4.15pm
Book an appointment online:
- Click here to book an appointment at the Richmond medical practice.
283 Church Street, Richmond. - Click here to book an appointment at the Hawthorn medical practice.
378 Burwood Road, Hawthorn.
Or call 1800 575 075 (free call*) for COVID-19 vaccination questions or to book your COVID-19 vaccination appointments at AccessHC.
How to get your COVID-19 vaccination
1. Check your eligibility. We can provide Pfizer vaccines for people aged 12+ at our Richmond and Hawthorn medical practices.
2. Follow the steps below to check your eligibility and prepare for your vaccination.
3. When you’re ready to get vaccinated, book online for Richmond or Hawthorn, or call 1800 575 075 to book your appointments to get your first and/or second doses of the vaccine.
Do you have questions about COVID-19 vaccination?
When you call 1800 575 075, you will be speaking with a trained receptionist. If you have questions about COVID-19 vaccination and your health, please speak to your regular GP or visit the Australian Government COVID-19 website.
What about vaccines for children?
COVID-19 vaccines are available to everyone aged 5 years and over in Australia.
Access Health and Community is currently able to provide vaccines to people aged 12 and over.
The final second dose vaccine clinics for children will be held on:
- Richmond – Tuesday 22 March 2022
- Hawthorn – Friday 1 April 2022
For further information about vaccines for children visit the Victorian Government website.
*Please note: Calls to 1800 phone numbers are generally free to make. Check with your mobile provider if you’re not sure.
This hotline is only for COVID-19 vaccination; for all other enquiries contact AccessHC on (03) 9810 3000.
There may be longer than normal wait times on our phone lines because of increased call volumes. We are still taking COVID-19 vaccination bookings and will answer as soon as possible. You can book your vaccination appointments online – book at Richmond or Hawthorn.
Book online, or call 1800 575 075 for questions or to book your COVID-19 vaccination at AccessHC.
Preparing for your vaccination
Step 1: Medicare requirements
Before your vaccination appointment, you should make sure your details are up to date with Medicare.
If you don’t have your account set up, you can:
- Enrol in Medicare, if you’re not already enrolled.
- Set up your Medicare online account if you’re enrolled in Medicare, but don’t have Medicare linked to myGov.
- Get an Individual Health Identifier (IHI), if you’re not eligible for Medicare.
Step 2: Check your eligibility
Step 3: Read the relevant vaccine information and consent forms
It’s important that you read important information about the COVID-19 vaccine and discuss any concerns with your regular doctor before your vaccination appointment.
COVID-19 vaccination patient information sheets
COVID-19 vaccination consent form
Information in other languages
Information about COVID-19 vaccines has been translated into multiple languages:
- لقاحات كوفيد-19 Arabic – العربية
- COVID-19疫苗 Chinese, Simplified – 简体中文
- واکسینهای COVID-19 Dari – دری
- Εμβόλια κατά της νόσου COVID-19 Greek – Ελληνικά
- Vaccini per il COVID-19 Italian – Italiano
- Vắc-xin COVID-19 Vietnamese – Tiếng Việt
- Find information in other languages
Information for new patients
Patients attending our medical practice for the first time will need to complete an online patient registration form.
Please bring a summary of your medical history from your regular GP to your appointment.
Step 4: Book your appointment
Existing patients
When you’re ready to get vaccinated, you can book an appointment with AccessHC online if you are an existing patient:
- Click here to book an appointment at the Richmond medical practice.
283 Church Street, Richmond. - Click here to book an appointment at the Hawthorn medical practice.
378 Burwood Road, Hawthorn. - Call 1800 575 075 (free call*) for COVID-19 vaccination questions or to book your COVID-19 vaccination appointments at AccessHC.
New patients
If you are a new patient to the clinic, please complete an online patient registration form before contacting us.
Once the registration is received and processed, a member of our team will call you to make an appointment.
Step 5: Attend your appointment
Please do not come to your vaccination appointment:
- if you are feeling unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
- if you are waiting for COVID-19 test results, or have tested positive for COVID-19
- if you are a close contact of someone with COVID-19; or
- if you are in quarantine or isolation.
If you have had another vaccine in the 7 days before your COVID-19 vaccine appointment, please let us know as we may need to reschedule your appointment.
If you cannot make it to your vaccination appointment, please contact us to arrange a new appointment.
Step 6: After your appointment
After receiving any vaccine, you may experience minor side effects. Most side effects are mild and last no more than a few days.
Common reactions to COVID-19 vaccinations include:
- a sore arm
- headache
- low level fever
- muscle pain
- chills
- tiredness
- joint pain.
You can use the COVID-19 vaccine side effects symptom checker if you have concerns about any symptoms after your vaccine. The checker is also available through the National Coronavirus Helpline, 1800 020 080, 24 hours a day.
Before and after your COVID-19 vaccination, it is important that you continue to protect those around you by:
- wearing a face mask when required
- washing your hands regularly with soap and water
- keeping 1.5m from others
- making sure the COVIDSafe app is active on your phone
- staying informed about local restrictions.