North East Metro Mental Health and Wellbeing Connect
Who we are
North East Metro Connect is a warm and welcoming space for families, carers, supporters and kin of people challenged by mental health and/or alcohol and other drug use.
The establishment of the service, as one of eight “Connect centres” across Victoria, was one of the key recommendations in the Victorian Mental Health Royal Commission.
North East Metro Connect has been co-designed by people with a lived/living experience of being family members and carers of people with mental health and substance use concerns. We work closely with people across the community to ensure families/carers’ needs are understood and supported.
Our services
We provide a range of services for Victorian families and carers including:
- individual peer support
- family therapy
- educational sessions and group programs
- information, resources and practical support for health and wellbeing
All support is free and you do not require a referral. People of all ages can access the Connect services.
It’s important to note that North East Metro Connect is not a crisis service. If you or someone you care for needs immediate emergency assistance, call 000. For 24/7 mental health support, call Lifeline on 13 11 14.
Where we are
North East Metro Connect has sites across the northern and eastern suburbs of Melbourne. Click on our interactive map to find out more about our locations and contact information.
Get in touch
We provide services in person, over the phone or online. We encourage you to call us first so that we can work together on how to best support you. We also have resources and information available via The First Stop website.
Telephone: (03) 8850 4150
Email: northeastmetroconnect@accesshc.org.au
Spread the word
North East Metro Connect is a new service. If you know someone who is supporting a person with mental health issues and/or substance use, let them know about us. Of course you’re welcome to call or email to find out more about who we are and what we do.
Contact us
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Our values
- Self-determination
- Equity
- Collaboration
- Respect
- Innovation
- Community
Our Partners
AccessHC, along with partners Self Help Addiction Recovery Centre (SHARC), healthAbility, and Inspiro are leading the establishment of the centre in the North East Metro region.
Across the state, the organisations responsible for rolling out each of the eight centres are working closely together, along with Tandem and the Lived Experience Branch of the Department of Health, to develop fantastic programs, tailored to support the needs of families and carers in our communities.
Learn more about our partners:
Contact us
Call (03) 8850 4150 to learn more about North East Metro Mental Health and Wellbeing Connect.