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Book an Appointment

Doctor Appointments

  • Our standard appointments are 15 minutes. If you want a longer or special appointment call the centre for a booking.
  • If you need to cancel an appointment please call us on 03 9810 3000 to make the cancellation.
  • If you do not cancel and cannot attend, we may need to charge you a cancellation fee.
  • To book all other services appointment please call the location where the service is offered. If you’re not sure call 03 9810 3000.


Book a Doctor Appointment

  1. Hawthorn Doctor Online Bookings, 378 Burwood Road, Hawthorn VIC 3122, phone: 03 9810 3000, Fax: 03 9818 6714
  2. Richmond Doctor Online Bookings , 283 Church Street, Richmond VIC 3121, Phone: 03 9810 3000, Fax: 03 9425 9551
  3. headspace Hawthorn Online Doctor Bookings, Hawthorn Town, Hall Level 1, 360 Burwood Rd, Hawthorn, VIC 3122. Phone: 03 9006 6500 to make an appointment.
  4. headspace Malvern Online Doctor Bookings, 1257 High St, Malvern VIC 3144. Phone: 03 9006 6550 to make an appointment.
  5. Richmond Priority Primary Care Centre Bookings283 Church Street, Richmond, VIC 3121. Phone: 03 88504190.



Before your appointment we will check that you don’t have respiratory symptoms and find the safest way to care for you and your family.

Non-medical appointments

For all other non-medical appointments please call our team on 03 9810 3000. You can also visit one of our locations and speak to the customer service staff.


Medical Practice Telehealth Appointments 

Your GP can speak to you using the telephone or a videolinkWe look forward to supporting you in whatever way we can to ensure you receive care when you need it.  

Contact us

After-hours contacts

For after-hours assistance regarding AccessHC property and security call 0466 501 902.

For after-hours medical care call 132660.

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