Book an Appointment
AccessHC can provide you with an appointment by a GP and some other health professionals via telehealth
Call us on 03 9810 3000 to book your doctor appointment or click the doctor online booking links below to book a telehealth appointment online.
Non-medical appointments
For all other non-medial appointments please call our Intake team on 03 9810 3000. You can also visit one of our locations and speak to the reception staff.
- Hawthorn Doctor Online Bookings, 378 Burwood Road, Hawthorn VIC 3122, phone: 03 9810 3000, Fax: 03 9818 6714
- Richmond Doctor Online Bookings , 283 Church Street, Richmond VIC 3121, Phone: 03 9810 3000 , Fax: 03 9425 9551
- headspace Hawthorn Online Doctor Bookings, Hawthorn Town, Hall Level 1, 360 Burwood Rd, Hawthorn, VIC 3122. Phone: 03 9006 6500 to make an appointment.
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How much is a telehealth appointment?
Any patient who has a Medicare card and who is at risk of COVID-19 infection is eligible for a Medicare funded telephone or video appointment.
All eligible Medicare telephone/video appointments will be bulk billed which means there will be no ‘out of pocket’ expense to you. This also includes:
- patients with concession cards or aged under 16
- all patients under treatment for a chronic health condition
- anyone with an immune deficiency (when your body is less able to fight off infections)
- pregnant mothers
- anyone aged 70 and over
- parents of children under 12 months
- Indigenous Australian patients aged 50 and over
If you have a Medicare card but don’t meet the above criteria then the cost is $71.20 (you pay the full amount and medicare pays you back $38.20)
If you don’t have a Medicare card, we will need a $40 upfront payment as no Medicare rebate applies.
Please talk to your doctor if you cannot pay your fees. They will bulk bill where possible.
Doctor appointments
- Our standard appointments are 15 minutes. If you want a longer or special appointment call the centre for a booking.
- If you need to cancel an appointment please call us on 03 9810 3000 to make the cancellation.
- If you do not cancel and cannot attend, we may need to charge you a cancellation fee.
- To book all other services appointment please call the location where the service is offered. If you’re not sure call 03 9810 3000.