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Book an Appointment

Important Information: Saturday hours

Our Saturday hours will be reduced over the next few weeks. We will not have any GP services. Pathology will be open 9am – 12pm.

We hope to resume our GP services shortly and we will provide an update soon.

There are a few ways you can make an appointment to see a health professional at Access Health and Community.

Click on a location to book your doctor appointment online


378 Burwood Road
Hawthorn VIC 3122

Phone: 03 9810 3000
Fax: 03 9818 6714

Book online


283 Church Street
Richmond VIC 3121

Phone:  03 9810 3000
Fax: 03 9425 9551

Book online

Book with our App

Download your iOS or Android app below to easily book doctor appointments on your device.

Android App Download
Apple App Download

What you need to know about booking online

  • Our standard appointments are 15 minutes. If you want a longer or special appointment call the centre for a booking.
  • If you need to cancel an appointment please call us on 03 9810 3000 to make the cancellation.
  • If you do not cancel and cannot attend, we may need to charge you a cancellation fee.
  • We charge most clients a gap fee of $30.00. We do not charge the gap fee if you are a pensioner or if you are under 16 years old.  See Richmond doctors or Hawthorn doctors for more information about GP fees.
  • To book all other services appointment please call the location where the service is offered. If you’re not sure call 03 9810 3000.

Non Doctor appointments

Please call our intake team on 03 9810 3000 or send an email to intake@accesshc.org.au

You can also visit one of our locations and speak to the reception staff.

Contact us