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Corporate Information

At Access Health and Community we employ over 300 staff across our services and care for more than 30,000 patients and clients every year with over 80,000 appointments.

Purpose statement

Building healthier lives together with our communities and delivering excellent health services for everyone.


Accountability – We take ownership of our actions to achieve our goals.
Collaboration – We work together to achieve our goals.
Equity – We believe everyone is entitled to good health.
Excellence – We strive to be the best at what we do.
Innovation – We drive innovation for better care.
Integrity – We act honestly and ethically at all times.

Patient centred approach

Our experienced and compassionate staff support clients to meet their personal health goals. Our staff are passionate and proud of their level of care.

Social programs complement clinical services

As well as our clinical services, we promote a range of social programs which encourage social contact and wellbeing. Patients requiring more complex care are referred to specialist services and hospitals including other community services.

Community Advisory Committee


The AccessHC Community Advisory Committee is accountable to the AccessHC Board and is tasked with oversight of community participation strategies and actions of Access Health and Community. It exists to ensure that the Board is aware and takes into account the community and consumer voice in the planning and delivery of services.


Community members contribute specialist knowledge and expertise by providing consumer, carer and community perspectives. Community members will need to have the capacity to reflect on and present community issues and are expected to have had other community roles with other organisations.


  • Meet and work with people for whom community matters
  • Influence at Board level the AccessHC theme of Building Healthier Lives together
  • Participate in the future of primary health care
  • Invitations to events


  • Attend 2-4 meetings per annum


AccessHC respects diversity and aims that its committees reflect the broad tapestry of the community it serves. Special assistance may be provided to some members who otherwise would not be able to participate in the advisory committee.


Our History

In 1869 at Church Street in Richmond, the Richmond Dispensary opened its doors, caring for the health needs of the poor of Richmond. 149 years later, our commitment to the health of our community remains strong. Read our history here.

Corporate Publications

Our Annual Reports give insight into the way we work and how we contribute to creating healthy communities. They also address the annual quality reporting requirements of the Department of Health and Human Services.

If you wish to see Annual Reports of Access Health and Community’s founding organisations, please visit web.archive.org for:

  • www.iehealth.org.au
  • www.mannchs.org.au
  • www.bialaboxhill.org.au


Access Health and Community Annual Report 2016/2017

Access Health and Community Audited Financial Statements 2016/17 


Access Health and Community Annual Report 2015/2016

Access Health and Community Audited Financial Statements 2015/16

Where you’ll find us

We service the cities of Boroondara, Manningham and Yarra, with additional Inner East Melbourne catchments for some of our services.

We run 12 locations and are able to provide some services in your home.

Visit our location pages for further details on our centres.

Contact us