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Please let us know if you are happy or unhappy with our services and share your suggestions for improvements.

Want to give us feedback?

Your feedback tells us what we are doing well and where we need to improve. It will not disadvantage you or the care we provide.

How to give us feedback

To give your feedback you can you can:

If you have a complaint and feel it can’t be resolved, you have the right to lodge a complaint with the Office of the Health Services Commissioner by calling 1300 582 113 or emailing hsc@dhs.vic.gov.au

Privacy requests

For all privacy requests please email privacy@accesshc.org.au

Contact us

After-hours contacts

For after-hours assistance regarding AccessHC property and security call 0466 501 902.

For after-hours medical care call 132660.

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