Home / Fees & Payments
We offer a wide range of services for all members of the community. Some of our services are subsidised and may have eligibility requirements.
To see exact fees for each of our services, visit the individual service pages.
To see the many of the funding streams we work with and their eligibility, visit our funding and eligibility page.
We can support you to apply for My Aged Care and National Disability Insurance Scheme (NDIS) funding.
Find out about your eligibility for the subsidised options we offer:
We set the costs of our services based on income ranges. These income ranges are based on the Centrelink Income Test for pensioners. See our current income tables.
Our Billing Policy Explained
At AccessHC, we pride ourselves on providing the highest possible standard of health care to our community. To achieve this in today’s environment, it’s not possible to bulk-bill everyone.
That’s why we charge a consultation fee in most cases.
On the other hand, we are very aware that there may be times in life when health and expenses become a challenge. It’s important that people are still able to access quality health care at these times, and so we offer bulk-billing in some circumstances.
Bulk billing is available for people who have a Medicare card and have are:
Please note bulk billing is only available with presentation of a valid card as mentioned above, we cannot bulk bill you if your card has expired.
Private consults are charged for all other patients. The ‘GAP’ is the amount you end up paying after you have received your Medicare rebate.
Other fees vary according to the service provided.
Please be mindful that all patients who miss their appointment are charged a missed appointment fee $37.05 (GST. Inclusive) which is not claimable through Medicare.
Payment is required on the day of consult by EFTPOS, credit card and cash only. Rebates are available through Medicare online and will be transferred to your registered bank account with Medicare within 24-48 hours. Rebates also available through the Tyro system using EFTPOs to receive your refund
If you have not registered your bank account with Medicare please do so online at www.Medicareaustralia.com.au Please note Medicare will not be sending benefit cheques. If you have not received your Medicare rebate into your registered bank account within 48 hours please call Medicare on 132 011.
If you want to talk to someone about fees, please call 03 9810 3000. We are here to help find the best solution for you.
It's quick and easy to book online or you can call our friendly intake team on 03 9810 3000. We are here to help.