Fee Increase from July 1st

From the 1^st July the out of pocket fee will be increasing to $33.00.                                                                                              

The full cost of your visit will need to be paid on the day. We accept EFTPOS, credit card* or cash.

We can claim your Medicare rebate on the day. Your rebate will be deposited into your nominated bank account within 48 hours.

We will continue to bulk bill:

• Pensioners
• Health care cardholders
• Children under 16 years old
• Full time students with valid student cards
• Asylum seekers and refugees

*other fees and charges may apply

*Excluding Amex Cards

Thank you for your ongoing support and for allowing us to become part of your healthcare team.
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We offer a wide range of services for all members of the community. Some of our services are subsidised and may have eligibility requirements.

To see exact fees for each of our services, visit the individual service pages.

To see the many of the funding streams we work with and their eligibility, visit our funding and eligibility page.

We can support you to apply for My Aged Care and National Disability Insurance Scheme (NDIS) funding.

Find out about your eligibility for the subsidised options we offer:

• For non-subsidised services, if you have private health insurance you can often claim your rebates at the time of your visit.
• For our doctor services, we provide bulk billing to a range of patients and clients. We offer bulk billing from Monday to Friday.

We set the costs of our services based on income ranges. These income ranges are based on the Centrelink Income Test for pensioners. See our current income tables.

Our Billing Policy Explained

At AccessHC, we pride ourselves on providing the highest possible standard of health care to our community. To achieve this in today’s environment, it’s not possible to bulk-bill everyone.

That’s why we charge a consultation fee in most cases.

On the other hand, we are very aware that there may be times in life when health and expenses become a challenge. It’s important that people are still able to access quality health care at these times, and so we offer bulk-billing in some circumstances.

 Bulk Billing

 Bulk billing is available for people who have a Medicare card and are:

• Health Care Card Holders
• Pension Card Holders
• DVA Card Holders
• Children under 16 years
• Students under 25 years with a Student card
• Refugees
• NDIS clients

Please note bulk billing is only available with presentation of a valid card as mentioned above, we cannot bulk bill you if your card has expired.

Missed Appointments & Medicare ‘GAP’

Please be mindful that all patients who miss their appointment are charged a missed appointment fee $37.60 (GST. Inclusive) which is not claimable through Medicare.

Payment On the Day

Payment is required on the day of consult by EFTPOS, credit card and cash only.  Rebates are available through Medicare online and will be transferred to your registered bank account with Medicare within 24-48 hours. Rebates also available through the Tyro system using EFTPOs to receive your refund

If you have not registered your bank account with Medicare please do so online at www.Medicareaustralia.com.au

Please note Medicare will not be sending benefit cheques. If you have not received your Medicare rebate into your registered bank account within 48 hours please call Medicare on 132 011.

We are here to help

If you want to talk to someone about fees, please call 03 9810 3000. We are here to help find the best solution for you.