To visit the Priority Primary Care Centre you must:

• be able to move about on your own
• have an injury or illness that is suitable for management in a primary care setting
• require same-day care
• not be able to see your regular GP that day and would otherwise be going to an Emergency Department.

Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.

Priority Primary Care Centre GPs and nurses can give you priority care for
conditions like:

• Mild to moderate infections
• Fever
• Pain when urinating
• Sprains and suspected minor fractures
• Back and muscle pain
• Minor cuts, burns and insect or animal bites
• Heartburn, vomiting or nausea
• Headaches, migraines or brief fainting
• Constipation, diarrhoea or abdominal pain
• Allergies and rashes
• Light bleeding in first trimester of pregnancy
• Mild to moderate asthma attacks, coughs and other breathing difficulties.

Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.

If your need is not urgent (such as updating an asthma plan or getting a repeat prescription for regular medication), see your regular doctor.

If you want advice about a minor issue, you can contact Nurse on Call (1300 60 60 24) or talk to a pharmacist.

Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.

The Priority Primary Care Centre can see people who have tested positive to COVID-19 if they require urgent care that is not COVID-19 related. For example, if you have a broken arm and COVID-19, we can see you to treat the broken arm.

If you require care related to COVID-19, or if you are mildly unwell with respiratory symptoms (such as coughing, runny nose or fever), you can book an appointment at a GP respiratory clinic.

If you’re unsure if you can visit the Priority Primary Care Centre, give us a call on 8850 4190.

Yes – A GP and nurse are on site at all times during opening hours.

The Richmond Priority Primary Care Centre is located at Access Health and Community, 283 Church Street Richmond.

The centre is currently on the lower ground floor. Enter via the ramp.

• For public transport directions visit Public Transport Victoria.
• Get directions to Access Health and Community
• Get directions to St Vincent’s Hospital Melbourne

This centre provides services at no cost to you.

Services are available to people with or without a Medicare card.

You can book online on HotDoc. Walk-in appointments are also welcome. If you need any help, contact our team on (03) 8850 4190. 

The centre is open:

• Monday to Friday: 6pm-10pm
• Saturday and Sunday:10am-4pm

Priority Primary Care Centres partner with nearby hospital emergency departments. The Richmond Priority Primary Care Centre is supporting St Vincent’s Hospital in Fitzroy.

Send us an email to richmondppcc@accesshc.org.au or phone the team on (03) 8850 4190. 

To learn more about Priority Primary Care Centres visit the Better Health Channel.