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My Aged Care

My Aged Care is a single point of entry into aged care services. It aims to give you more control and choice over your services.

The Commonwealth Home Support Program – My Aged Care is designed to help older people stay independent and in their homes and communities for longer.

My Aged Care is the government entry point to access all aged care services.

To check your eligibility an assessment is carried out to evaluate your needs. You must be 65 years and over, or 50 years and over for Aboriginal and Torres Strait Islander people.

Access Health and Community and My Aged Care

The services we can provide via My Aged Care include:

As a government funded program, the Australian Government contributes to the cost of these services. The contribution you make to this cost depends on your financial situation and the number and type of services you receive.

Accessing My Aged Care

To access one of our aged care services you will need to go through My Aged Care. Please contact My Aged Care on 1800 200 422 or visit myagedcare.gov.au. Please mention that you wish to seek services at Access Health and Community.

More information

If you are having difficulties making a referral to us, please call our intake team on 03 9810 3000 or email us intake@accesshc.org.au

Download our Age Well brochure to learn more about our services.

Our Aged Care services are available at the following locations:


32 Henry Street, Hawthorn, VIC, 3122, Australia
584-586 Glenferrie Road, Hawthorn, VIC, 3122, Australia
41 Wetherby Road, Doncaster East, VIC, 3109, Australia
283 Church Street, Richmond, VIC, 3121, Australia
378 Burwood Road, Hawthorn, VIC, 3122, Australia
7 Samarinda Ave, Ashburton VIC 3147, Australia
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