Audiology for Adults and Children
Taking care of your hearing is part of taking care of your health.
Soundcare Audiology at Access Health and Community
Whether you’re noticing changes in your hearing, experiencing tinnitus, or simply want to stay on top of your hearing health — you’re not alone.
At Access Health and Community’s Richmond site, we partner with Soundcare to provide high-quality audiology services for people aged 5 and over.
Our goal is to help you stay connected to the people, sounds and moments that matter most.
You don’t need a referral to access our services. Everyone is welcome.
Whether you’ve worn hearing aids before or are having your hearing checked for the first time, we’ll help find the right support for you.
We work with adults, young people and families.
Our audiology services
Our experienced audiologists provide a range of services to support your hearing and wellbeing, including:
- Diagnostic assessment
- Auditory processing assessment
- Micro suction ear wax management
- Tinnitus assessment and management
- Hyperacusis assessment and management
- Hearing aid fittings
- Ear plugs and other assistive listening devices
- Our audiologist can also provide screenings at schools and workplaces as well as arranging custom ear plugs for post-surgery.
View the Soundcare Services Flyer.
What to expect
You’ll receive personalised, respectful care in a supportive environment.
Soundcare’s audiologists use evidence-based tools to help you better understand your hearing and make informed choices about your care.
As a social enterprise, Soundcare also helps create broader impact through Soundfair — working to reduce the stigma and social barriers caused by hearing loss.
Fees
Soundcare offers services for all members of the community.
Some of our services prioritise access to people and families with greater health, economic and social needs.
Soundcare sets the costs of services separate to Access HCs Fee Schedule.
We are here to help find the best solution for you
Please contact Soundcare for information about current fees, Medicare rebates or Hearing Service Program, NDIS or CHSP eligibility.
Fees vary based on individual circumstances.
Location
Soundcare Audiology services are available at Access Health and Community Richmond: 21–31 Goodwood Street, Richmond VIC 3121
Bookings and referrals
You can book an appointment directly with Soundcare; no referral is required.
📞 Call (03) 9510 1577
🌐 Visit www.soundcare.com.au
We offer appointments face-to-face at our Richmond clinic.
Call Soundcare on (03) 9510 1577 or visit www.soundcare.com.au to find out more or book an appointment.
Bookings and referrals
FAQs
What does an audiologist do?
Our audiologist is here to help with your hearing and listening. The first thing an audiologist will do, is check your hearing. They then manage and treat any issues, including tinnitus and other external noises you may be experiencing. If you have a hearing aid, our audiologist can fit and tweak these.
For your children, our audiologist can check their hearing and provide education and support for any difficulties they may be having.
How long are the wait times to see the audiologist?
Wait times can vary. We encourage anyone with a sudden perceived hearing loss to speak with the audiologist immediately.
Call Soundcare on (03) 9510 1577 or visit www.soundcare.com.au to find out more or book an appointment.
Do I need a referral to see the audiologist?
No referral is needed. A referral from a team care arrangement or from an Ear, Nose and Throat Doctor or Neurologist will receive rebates.
Do you provide hearing screenings?
Our audiologist can provide hearing screenings for:
- workplaces
- schools and kindergartens
- aviation services
- police force
- security work applications, and
- industrial sites.
Bookings and referrals
You can book an appointment directly; no referral is required.
Call Soundcare on (03) 9510 1577 or visit www.soundcare.com.au