Important Information for Tram Road Residents
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COVID-19 exposure sites
There have been recent cases of coronavirus (COVID-19) in the community.
The tier-1 public exposure sites nearest to your home include:
Please note: Not all exposure sites are published online. If you have received a text message from the Department of Health informing you that you were at an exposure site and the site is not listed here, please follow the advice in the text message.
If you have visited a high-risk location recently – please get a COVID-19 test. Find the full list of exposure sites at: coronavirus.vic.gov.au/exposure-sites.
You should get a test:
- If you have visited a public exposure site.
- If you have any COVID-19 symptoms, even mild symptoms.
COVID-19 symptoms
Symptoms of COVID-19 can include: fever, sore throat, cough, shortness of breath, runny nose, loss of taste or smell, headaches, diarrhoea and/or a rash on the skin.
Your local COVID19 testing sites
Testing clinics close to your home
Location | Address | Hours of operation
|
EACH – Ringwood Respiratory Clinic
Call 1300 219 449 for an appointment |
46 Warrandyte Road, Ringwood, Victoria, 3134 | Mon-Sun 8.30am-4pm
Closed 12-1pm |
Eastern Health Box Hill Walk-in, no appointment necessary
|
8 Arnold St Box Hill |
Mon-Sun 9am-5pm |
Wantirna Trash and Treasure Market
*Drive through only
|
251 Mountain Highway, Wantirna | Mon-Sat 8am-8pm
Closed on Sundays
|
4Cyte Pathology Vermont Referral from GP preferred
|
486 Burwood Highway, Vermont |
Mon – Fri 8am-5pm Sat & Sun 10am-5pm |
|
|
|
Getting to your appointment
- Please don’t take public transport, taxi or rideshare services to get to a testing site. Instead call us on (03) 8850 4111 – we have a team of community nurses that can come to your home and conduct a COVID-19 test there and then.
- You will have to isolate yourself until your test result is returned.
- If you receive a positive result, you must remain in isolation for 14 days.
Our team at Access Health and Community will be able to support you by providing food supplies and other health services if you have to isolate.
Vaccination Eligibility
You are now eligible to get your COVID-19 vaccine
As you are a resident living public housing, you fall within the priority group to receive the vaccination against COVID-19.
The vaccine is free, voluntary and effective against the fight against COVID-19.
Please let the phone staff know you are eligible as you are a resident from High-Risk (Public) Housing and confirm that you have your Eligibility Letter from the Department of Health.
Accessing a eligibility letter
Follow this link to print a copy of the Eligibility Letter from the Department of Health.
If you do not have access to a printer, please note that our team will delivering a printed copy of this letter to your mailbox in the coming two days.
Your local vaccination hubs
Your closest vaccine hubs for both the AstraZeneca and Pfizer COVID19 vaccine
Location | Address | Opening Hours | Bookings | Vaccination |
Box Hill Hospital | 8 Arnold St Box Hill |
Every day 8am – 3:30pm |
Bookings are highly advised. | AstraZeneca |
Heidelberg Repatriation Hospital | 300 Waterdale Road Heidelberg Heights |
Every day 8am-8pm | Walk ins accepted 8:30am-5pm for Astra Zeneca.
Eligible people under 50 years must make an appointment. |
AstraZeneca and Pfizer |
Other ways to get vaccinated
- Call the Coronavirus Hotline on 1800 675 398. For an interpreter, press 0.
- If you are a patient with Access Health and Community, you can call our Vaccination Hotline on 1800 575 075 (Monday to Friday, 8.30am-5pm) to make a vaccination booking at either the Hawthorn or Richmond medical clinic.
- Call your local doctor – ask them whether they are offering COVID-19 vaccinations and book in with them.
- Book online on the Victorian Vaccination Online Booking System.
For further information about booking your vaccination appointment, call the Coronavirus Hotline on 1800 675 398 or visit coronavirus.vic.gov.au/vaccine
More information about COVID-19
We have created resources to help you learn more about COVID19 testing sites, the COVID-19 vaccine and how to book your vaccine appointment.
Please click on the links below to view these documents.
Support and information
– we are here to support you
If you have questions about the COVID-19 vaccine, how to make a booking and eligibility, you can contact:
- The Access Health and Community and healthAbility COVID-19 Response team on (03) 8850 4111 or at HRAR@accesshc.org.au
- your doctor or healthcare provider if you have any concerns about the vaccine and your health
- Coronavirus Hotline on 1800 675 398.
Please note: the information provided is current as of 21 October 2021 and information is changing on a daily basis. For the most recent information, visit www.coronavirus.vic.gov.au/vaccine or call the Coronavirus Hotline on 1800 675 398.

Make a booking
It's quick and easy to book online or you can call our friendly intake team on
03 9810 3000. We are here to help.