Services for Ashburton residents

Access Health and Community want to make it easy for you to access services to look after your health and wellbeing. We have put together a list of our services in your area.

Services in your area  

Doctors

About this service 

Our Hawthorn doctors are experts in general and family health and wellbeing.  

We have a full range of general practice medical services and can treat most non-hospital medical conditions. We provide a comprehensive range of general practice medical services and can treat the majority of non-hospital medical conditions. 

How do I make an appointment?

You can book online on HotDoc or call 9810 3000. 

Video or telephone appointments may be available. 

Location 

AccessHC Hawthorn –  378 Burwood Road, Hawthorn

Child and family services

Tailored support and guidance for you and your child aged 0 – 12 to help you address concerns around their emotional, social and physical development.

Services include:

• occupational therapy
• physiotherapy
• speech pathology
• psychology
• dietetics
• early childhood intervention
• audiology
• a feeding clinic.

How do I make an appointment?

For more information call 9978 8698.

Locations

AccessHC Ashburton –  7 Samarinda Ave, Ashburton.

AccessHC Box Hill – 10 Rose Street, Box Hill

AccessHC Templestowe Lower – 44 Balmoral Avenue, Templestowe Lower

AccessHC Greythorn Community Hub – 2 Centre Way, Balwyn North

Dental Services 

About this service 

We have an experienced dental team that can help you with the highest quality care. 

You can get priority access to our dental care if you are: 

• an Aboriginal or Torres Strait Islander person 
• child under the age of 18 
• homeless or at the risk of homelessness 
• pregnant with a healthcare or pension card 
• a refugee or asylum seeker 
• registered as a client for mental health and disability services with a recommendation letter from a case manager or staff of a special developmental school. 

Low or no fees may apply for some priority access groups. 

Adults (18 years+ ) must have a Health Care Card or Pension Concession Card to access public dental services. 

How do I make an appointment?

Call 9810 3000 to speak to our customer service team.
Please note that waiting lists do apply for adults. 

Location 

AccessHC Ashburton –  7 Samarinda Ave, Ashburton.

Mental health services 

About this service 

We work with people of all ages, and we can offer services face-to-face or  through telehealth (video or telephone). Our talented mental health team works with people who are seeking help for the first time, and people who have a mental health diagnosis. When you speak with our skilled mental health and AOD intake workers they will help you to find the right program. 

Our mental health services are free. 

How do I make an appointment? 

If you would like to talk to someone about your mental health, you can call our mental health intake team on 9810 3000.   

Our friendly and skilled intake workers will ask you some brief questions to help you find the right support. 

We respond to everyone but if you are unable to get through, please email mentalhealth.intake@accesshc.org.au   

Location 

AccessHC Hawthorn – 378 Burwood Road, Hawthorn

Hawthorn Community House – 32 Henry Street, Hawthorn

headspace Hawthorn – 1/360 Burwood Road, Hawthorn

Alcohol and other drugs

About this service

Our Alcohol and Other Drugs (AOD) team works with adults, young people, families, and local community organisations. We’re here to help people who are having problems with substances—including alcohol, other drugs, or prescription/over-the-counter medications. We work with you to achieve your recovery goals, and work to reduce the harms of alcohol, medication, and other drug use. 

This service includes: 

• individual drug and alcohol counselling 
• counselling and support for families who are concerned about a loved one’s  substance use 
• needle and syringe program 
• peer support and group programs 
• referrals to residential withdrawal (‘detox’) and rehabilitation (‘rehab’) 
• Medication Support and Recovery Service (MSRS) – a specialist service for people who use medications, including Nurse Practitioner support, Peer Support, and Counselling. 
• We welcome and work sensitively with people who have experienced trauma or have mental health concerns 

How do I make an appointment? 

To make an appointment, call us on 9810 3080 (press option 4). 

Please call us if you would like to talk to someone about your substance use, or if you’re worried about someone else’s substance use. 

Location 

Our Alcohol and other Drugs services are provided at:

AccessHC Doncaster – 1/1020 Doncaster Road, Doncaster East

AccessHC Hawthorn – 378 Burwood Road, Hawthorn

headspace Hawthorn – 1/360 Burwood Road, Hawthorn

Camcare 

About this service 

Camcare is a not-for-profit, community-based organisation. We assist people in our community who are facing personal hardship or difficult life circumstances. This includes material aid and some counselling.  

Read more about the support you could receive on the Camcare service webpage. 

How do I contact Camcare team?

Call 9831 1900 to get in touch with the Camcare team. 

Location 

Camcare Ashburton –  4 Y Street, Ashburton
Camcare Camberwell – 51 St Johns Ave, Camberwell

Access to Community – for social connection 

About this service 

If you would like support to explore the new area the Access to Community program can help you. We specialise in finding and connecting people with social activities. 

It works by connecting you with a volunteer Community Connector who is familiar with the local community. There is also the option of becoming become a volunteer Community connector. 

Find out more on the Access to Community service web page. 

How do I contact the Access to Community team? 

Call 9831 1913 or email A2Cprogram@accesshc.org.au 

Location 

Camcare Ashburton –  4 Y Street, Ashburton
Camcare Camberwell – 51 St Johns Ave, Camberwell

Who is Access Health and Community? 

Access Health and Community (AccessHC) is a not-for-profit community health organisation, with over 150 years of history in supporting communities in Wurundjeri Woi-Wurrung Country (in the east, north or north-east of Melbourne) 

With caring at its centre, AccessHC’s mission is to build healthier lives within the community. 

AccessHC provide a diverse range of health and community services across 18 locations. Our services include GP, dental care, allied health, child and family services, mental health and alcohol and other drug services. 

For more about us, visit the About page on our website.