Richmond Urgent Care Clinic
The Richmond Urgent Care Clinic is free for everyone, with or without a Medicare card.
See a doctor quickly and avoid waiting in an emergency department.
Richmond Urgent Care Clinic (formerly Priority Primary Care Centre, PPCC)
For urgent, non-emergency care.
Richmond Urgent Care Clinic at Access Health and Community
21-31 Goodwood Street Richmond
Email: richmonducc@accesshc.org.au
Phone: 8850 4190
Book online
Opening hours
We are open from 8am to 10pm, seven days a week (Monday to Sunday).
Who can visit the Urgent Care Clinic
The Richmond Urgent Care Clinic provides free urgent treatment for conditions like mild infections and burns, suspected fractures or broken bones.
The Clinic is for when you need urgent attention, but not an emergency response.
Find out more about eligibility in the Frequently Asked Questions below.
How to make an appointment
You can book online on HotDoc. Walk-in appointments are also welcome, subject to availability.
Appointments are free (bulk-billed) for people with or without a Medicare Card.
We have moved
We are now located at 21-31 Goodwood Street Richmond . The new location is 600 meters away from our former site (283 Church Street).
The location offers convenience and accessibility, with easy access to public transport and ample on-street parking.
Close to other health services, our new location will provide a central and convenient hub for the community’s healthcare and social support needs.
Frequently Asked Questions
When can I visit the Urgent Care Clinic?
To visit the Urgent Care Clinic you must:
- be able to move about on your own
- have an injury or illness that is suitable for management in a primary care setting
- require same-day care
- not be able to see your regular GP that day and would otherwise be going to an Emergency Department.
Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.
What conditions do you treat?
Urgent Care Clinic GPs and nurses can give you priority care for
conditions like:
- Mild to moderate infections
- Fever
- Pain when urinating
- Sprains and suspected minor fractures
- Back and muscle pain
- Minor cuts, burns and insect or animal bites
- Heartburn, vomiting or nausea
- Headaches, migraines or brief fainting
- Constipation, diarrhoea or abdominal pain
- Allergies and rashes
- Light bleeding in first trimester of pregnancy
- Mild to moderate asthma attacks, coughs and other breathing difficulties.
Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.
What are the other options if I'm not eligible?
If your need is not urgent (such as updating an asthma plan or getting a repeat prescription for regular medication), see your regular doctor.
If you want advice about a minor issue, you can contact Nurse on Call (1300 60 60 24) or talk to a pharmacist.
Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.
Will I see a medical professional at the Urgent Care Clinic?
Yes – A GP and nurse are on site at all times during opening hours.
How do I get to the Urgent Care Clinic?
The Richmond Urgent Care Clinic is located at Access Health and Community, 21-31 Goodwood Street Richmond.
- For public transport directions visit Public Transport Victoria.
- Get directions to the Richmond Urgent Care Clinic at Access Health and Community
- Get directions to St Vincent’s Hospital Melbourne
How much does it cost to visit the Urgent Care Clinic?
This centre provides services at no cost to you.
Do I need a Medicare card?
Services are available to people with or without a Medicare card.
Do I need an appointment?
You can book online on HotDoc. Walk-in appointments are also welcome, subject to availability. If you need any help, contact our team on (03) 8850 4190.
When is the Urgent Care Clinic open?
We are open from 8am to 10pm, seven days a week (Monday to Sunday).
Monday: 8am-10pm
Tuesday: 8am-10pm
Wednesday: 8am-10pm
Thursday: 8am-10pm
Friday: 8am-10pm
Saturday: 8am-10pm
Sunday: 8am-10pm
Which hospital is the Clinic supporting?
Urgent Care Clinics partner with nearby hospital emergency departments. The Richmond Urgent Care Clinic is supporting St Vincent’s Hospital in Fitzroy.
How can I find out more information?
Send us an email to richmonducc@accesshc.org.au or phone the team on (03) 8850 4190.
To learn more about Urgent Care Clinic visit the Better Health Channel.
Make a booking for the Urgent Care Clinic
It's quick and easy to book online or walk-in appointments are welcome, subject to availability. If you need help you can call our Urgent Care Clinic team on (03) 8850 4190.