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Health Promotion

Our team works with a range of organisations and groups to help the community be healthier.

Our team works with a range of organisations and groups to help the community be healthier. We are currently prioritising: 

Gender Equity 

Gender equity is linked with a number of health, economic and social benefits. Gender Equity benefits boys, girls, men and women by creating a society that is free from restrictive gender identities, roles and stereotypes. Promoting equal and respectful relationships will work towards preventing violence against women.  

Social Inclusion 

People that are socially connected experience improved quality of life, physical and mental health and wellbeing. They are more likely to complete education, find employment and have financial security.  


Alcohol costs $14.3 billion to Australia’s society through lost productivity, traffic road accidents, criminal justice and health care system related costs. Drinking less alcohol has many benefits including better mental health and enhanced concentration, improved fitness and energy, a stronger immune system and lowers the risk of cancer and other diseases. 

Our Sunday Sessions project

Who are we working with? 


We are working with teachers and principals to improve student health and wellbeing within the curriculum and school community.
Our Schools work

Sporting Clubs

We are assisting sporting club committees, players and officials to make their club more inclusive, grow their membership and improve club culture.
Our Sporting Clubs work


We are working with neighbouring agencies to connect some of the most marginalised families in Victoria. We are giving residents a voice on the issues that are important to them.
Our Communities work

Early Childhood Centres and Kindergartens

We work with early childhood centres to make manageable changes which create safe, healthy and gender equitable spaces for children.
Our Early Childhood Centre and Kindergartens work


7 Samarinda Ave, Ashburton VIC 3147, Australia
1/1020 Doncaster Road Doncaster East VIC 3109
378 Burwood Road, Hawthorn, VIC, 3122, Australia
32 Henry Street, Hawthorn, VIC, 3122, Australia
283 Church Street, Richmond, VIC, 3121, Australia


Access Health and Community (AccessHC) is your local community health service, and we are planning for and responding to the Coronavirus Disease (COVID-19) Pandemic.  

What is AccessHC doing? 

AccessHC is well prepared to respond to the COVID-19 epidemic currently affecting the community. Our Executive, management and senior clinical staff are working together to make sure we are prepared for a range of possible scenarios. 


What are the symptoms of COVID-19?

The most common symptoms reported include: 

  • fever 
  • breathing difficulties 
  • cough 
  • sore throat 
  • fatigue or tiredness 

Most people with COVID–19 will suffer only mild symptoms. Elderly people and people with pre-existing medical conditions are more at risk of experiencing severe symptoms. 

If you are elderly or have pre-existing medical conditions, please take extra care to reduce your risk of contracting COVID-19. 

For more information, read the Coronavirus disease (COVID-19) factsheet on the DHHS website for people aged over 65 years (Word): https://www.dhhs.vic.gov.au/coronavirus-disease-covid-19-factsheet-people-aged-over-65-years 


How can you protect yourself? 

  • wash your hands frequently and thoroughly with soap and running water. See advice from the government on how to wash your hands https://www2.health.vic.gov.au/Api/downloadmedia/%7B315232D5-002E-400F-BEF3-AC457586851A%7D
  • use an alcohol-based hand sanitiser with over 60 per cent alcohol 
  • avoid touching your eyes, nose and mouth 
  • when you cough or sneeze, cover your mouth and nose with a tissue or your elbow
  • minimise physical contact with others where possible 
  • for healthy people, only wear a mask if you are taking care of a person with suspected COVID-19 
  • wear a P2 or N95 respirator mask only if you suspect you have COVID-19 
  • stay at home if you feel unwell (see advice on how to self isolate below) 
  • seek medical attention if you have a fever, cough or difficulty breathing
  • call the dedicated hotline on 1800 675 398 to get advice on what to do and where to go for medical attention. 

Who is at most risk? 

You are at most risk if you have: 

  • been overseas in the past 14 days 
  • had close contact with a person who has COVID-19

What to do if you have travelled overseas recently?

If you have recently returned from international travel, you must: 

  • stay at home for 14 days after arriving in Australia, unless you need to go to hospital 
  • please call the hospital first 
  • not use public transport or taxis 
  • not go to work, school, childcare or university 
  • not go to other public places like shopping centres 
  • not allow visitors into your home 
  • stay in a different room to other people in your household as much as possible 
  • call the dedicated hotline on 1800 675 398 for advice 

If you need to speak to a General Practitioner you may be able to do this over the phone or via video link – see more information below. 

What to do if you are feeling unwell?

If you have recently returned from overseas or had close contact with a person who has COVID-19, and: 

  • begin to feel unwell 
  • develop a fever 
  • get shortness of breath 

Ring the coronavirus hotline (1800 675 398) to explain your situation. You will be guided on next steps and how to best receive medical care. 

If you have serious symptoms, such as difficulty breathing, call 000 – ask for an ambulance and tell the operator your recent travel history or if you have had close contact with a person who has COVID-19.


What to do if you have come in contact with a confirmed case of COVID-19?

If you have been in close contact with someone who has COVID-19, you must: 

  • stay at home for 14 days after contact, unless you need to go to hospital 
  • please call the hospital first 
  • not use public transport or taxis 
  • not go to work, school, childcare or university
  • not go to other public places like shopping centres 
  • not allow visitors into your home 
  • stay in a different room to other people in your household as much as possible 
  • call the dedicated hotline on 1800 675 398 for advice 


Can I speak to a doctor or health professional over the phone or via video? 

AccessHC can provide you with an appointment by a GP and some other health professionals via telephone or video link.  

We can bulk-bill consultations with a Doctor if you: 

  • are a confirmed or suspected case of COVID-19
  • are required to self-isolate by the government due to COVID-19
  • you have been to our doctors in the last 12 months and: 
    • are aged over 70 years old (or over 50 if you’re of Aboriginal or Torres Strait Island descent) 
    • are pregnant 
    • are a parent of a child aged under 12 years
    • are being treated for a chronic health condition 
    • are immune compromised. 

If you don’t meet the above criteria a charge of $40 to speak to a GP on the phone or via videolink applies (no Medicare rebate)
Please call us on 9810 3000 (press option 1) for more information. 


What does isolate in your home mean?

People who must isolate need to stay at home and must not attend public places, in particular work, school, childcare or university.  

Only people who usually live in the household should be in the home. Do not allow visitors into the home.  

Where possible, get others such as friends or family who are not required to be isolated to get food or other necessities for you. If you must leave the home, such as to seek medical care, wear a mask if you have one.

Australian Government – Self Isolation Fact Sheet:


What does this mean for businesses, employers and employees? 

For detailed information around this, please see: 


We work with the community to identify the issues that are present and fall into what are termed the “social determinants of health”. These can be factors such as housing, employment, location of services, transport, gender, community culture among so many more. These factors greatly influence how we live and the potential for that to be a healthy one. We aim to address the factors that will have the greatest impact for our community.

We work with the whole community. Individuals, businesses, sporting clubs, schools, our local governments, state government, NGOs, local clubs and associations, universities; the list could go on and on. Health is everybody responsibility and we will work with those willing to make a positive change to the health of our community.

If we are not already working with a group that you are connected with in the community, let us know about you and how we promote and can next bring about a healthier community. We consistently have volunteer and graduate roles in health promotion as well.
Our email address is healthpromotion@accesshc.org.au

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