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Occupational Therapy

Our occupational therapists provide a service for people who are having difficulties with their daily activities.

The team assist people who may need help due to a disability, health problems or the effects of ageing.

Our occupational therapists work to improve safety, access and independence.

Our occupational therapy service

  • Advice and education about aids and equipment, including wheelchairs and hoists
  • Education and techniques to manage fatigue
  • Education for carers on safe lifting and transferring techniques
  • Falls prevention advice
  • Home safety assessment to provide recommendations for minor and major home modifications
  • Support to apply for funding
  • Advice and information about community access, resources, supports and groups.

How to make an appointment

Please contact our intake team on 03 9810 3000 or email intake@accesshc.org.au

Our Occupational Therapy services are available at the following locations:

Fees and Payments

We offer services for all members of the community. Some of our services prioritise access to people and families with greater health, economic and social needs. We set the costs of our services based on income ranges. These income ranges are based on the Centrelink Income Test for pensioners. See our current income tables.

If you are registered with NDIS or have a level 3 to 4 aged care package, your occupational therapy costs should be covered by your NDIS Plan or aged care package.

If you want to talk to someone about fees, please call 03 9810 3000. We are here to help find the best solution for you.

Our team

We know that everyone manages in different ways, so we believe in a flexible approach when working with you and your needs. Our large team has experience across many areas, and understands the journey many clients take to get to where they are. We work hard to ensure we are always learning and building our knowledge and skills in new approaches and to find ways to support you.

Our team is made up of experienced practitioners who have backgrounds in:

  • Aged care
  • Complex disability
  • Dementia
  • Progressive neurology
  • Acquired brain injury
  • Palliative care
  • Hospital based care
  • Carer support.
7 Samarinda Ave, Ashburton VIC 3147, Australia
378 Burwood Road, Hawthorn, VIC, 3122, Australia
1/1020 Doncaster Road Doncaster East VIC 3109
283 Church Street, Richmond, VIC, 3121, Australia
2 Centre Way, Balwyn North VIC, Australia


The majority of the time, our occupational therapists will see adult clients within their own home or community.

Our occupational therapists can also be seen at one of our sites for specialist assessments and interventions. This could be for children’s services or wheelchair clinics.

Our occupational therapists are also involved in group programs that are run at our sites or with other community based agencies.

Your occupational therapist will assess your needs and make recommendations for equipment that will help assist you.

Funding for equipment or modifications can be made through funding schemes such as the State Wide Equipment Program (SWEP), through NDIS and other agencies.

Your occupational therapist will advise as to what funding support you are eligible for and will apply on your behalf.

Clients can be referred to an occupational therapist from the Regional Assessment Service who are based at the council.

Occupational therapists also work with the council Home Modification team to request changes to your home. This may include the installation of rails, shower hoses or ramps to ensure safety within your home.

An occupational therapist can provide assistance to your carers through education and advice regarding the use of equipment, manual handling and other practical education.

An occupational therapist may also refer you and your carer to other support services to assist with your management at home and within your community.

Once your referral is received by our intake service you’ll be seen as soon as an occupational therapist is available. This is usually within four weeks, though at times our waitlist will be longer if we have a large number of referrals.

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